Privacy Policy
Effective date: • Applies to mosoftapps.co.uk
1) Who we are
Data Controller: Mosoftapps (Mosoftmedia), United Kingdom. For any privacy queries, please contact us using the details below.
2) How to contact us
- Email: info@mosoftapps.co.uk
- Website: https://mosoftapps.co.uk/
3) What personal data we collect
- Data you provide: name, email, phone, message content (e.g., via contact forms or email).
- Technical data: IP address, device and browser information, pages viewed, timestamps, referring URLs.
- Cookies and similar technologies (see Cookie section below).
4) Why we use your data (purposes)
- To respond to enquiries and provide support.
- To operate, secure, maintain, and improve the Site.
- To comply with legal obligations and enforce our Terms.
- With your consent, to use optional cookies/analytics or send updates.
5) Our legal bases (UK GDPR Art. 6)
- Legitimate interests (e.g., Site operation, fraud prevention, service improvement).
- Contract (responding to requests you make that require follow-up).
- Consent (for optional cookies/analytics or marketing—withdraw anytime).
- Legal obligation (where required by law or authorities).
6) Sharing your data
We do not sell your personal data. We may share limited information with trusted processors (e.g., hosting, security, analytics) under contracts that require them to protect your data and act only on our instructions. We may also disclose information where required to comply with the law or protect rights.
7) International transfers
If we transfer data outside the UK, we rely on adequacy regulations or appropriate safeguards such as ICO-approved standard contractual clauses.
8) Data retention
We keep personal data only as long as necessary for the purposes described above, after which it is deleted or anonymised. Example retention guide:
- Contact form enquiries: up to 24 months after last communication, unless legal retention applies.
- Server logs: typically 12 months for security and diagnostics.
9) Your rights
- Access, rectification, erasure, restriction, objection, and data portability.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the ICO: ico.org.uk.
10) Security
We use appropriate technical and organisational measures (e.g., HTTPS, access controls, logging). No method of transmission over the Internet is 100% secure.
11) Children
Our Site is not intended for children under 13, and we do not knowingly collect their data.
12) Third‑party links
Our Site may link to external sites we do not control. Review their privacy notices before providing personal data.
13) Cookies
We use essential cookies to make the Site work and may use optional cookies (e.g., analytics) with your consent. You can manage cookies via this page or your browser settings.
Essential (strictly necessary)
Required for core functionality (e.g., security, load balancing, remembering cookie choices). Cannot be switched off.
Analytics (optional)
Help us understand how the Site is used. Set only with your consent. Example storage: localStorage / first‑party cookies.
14) Changes to this policy
We may update this notice. Significant changes will be highlighted on this page. Please check the Effective date above.